外贸人一开口，客户就知道你嫩着

很多新人在和客户沟通的时候很容易被对方牵着跑，就是输在经验不足、谈判方式太“直”教大家一招今多看老业务员是怎么和客户谈判的，揣摩他们的谈单思路，对自己的谈单一定是有很大帮助的!

1.客户说价格贵

错误：The company sets the price uniformly, the price isnot set by me.这是公司统一定价，我没办法。

正确：Many customers have compared before and finallychose our products.很多客户之前比较过，还是选择了我们。

We have many regular customers. why do they keepbuying back? lt is because our quality is indeedrecognized by everyone.

我们有很多老客户了，为什么大家一直会回购?因为认可质量。

We have all kinds of prices here, differentconfigurations, and different prices.我们有很多价位可以选择，不同配置，价位不同。

The specific needs should be combined with yourneeds.After all, the most important thing is to meetyour needs and budget, isn't it?具体还是要看您的需求，毕竟符合您的需求和预算才是蕞重要的，不是吗?

We get that price matters to you, but our products really shine in quality and performance. We'll do ourbest to offer you the most competitive prices.我们理解您对价格的关注，但我们的产品质量和性能确实是我们的竞争优势，我们会尽量提供最具竞争力的报价。

We know cost is key for you. We're committed to ensuring you get top-notch products at the best pricespossible.

我们知道成本是您考虑的重要因素，我们会努力确保您获得:优质的产品和合理的价格。

Our prices reflect our commitment to product qualityand customer satisfaction. We can tailor solutions to fit your needs and budget.我们的价格反映了我们对产品质量和客户满意度的承诺。我们可以根据您的需求和预算提供灵活的解决方案。

While our prices may be slightly higher, our products are built to last and perform. We believe this brings long-term value and satisfaction.尽管我们的报价可能略高，但我们的产品在质量和性能上是经得起考验的。我们相信这将带来长期的价值和满意。

2.客户说同行的产品报价更低

错误：You can compare other suppliers.那你再去比较下吧

正确：l am very confident in our products, which allowsyou to choose after comparison.我很有信心，可以让您比较后选择。

I believe you should spend a lot of time and make many compare and then find out this conclusion. Personally l think you did a good job in sourcing. Now let’s back to the cost topic.
我相信你应该花很多时间，做很多比较，然后找到这个结论。我个人认为你在采购方面做得很好。现在让我们回到产品价格的话题。

There is an old saying in China: you get what you pay for. Our products are all reasonably quoted. In order to better help you find the products that meet your needs, is it convenient to send the product parameters of other suppliers?
在中国有一句古话:一分钱一分货，您付出多少，就会得到相应的回报。我们的产品都是经过合理报价的，为了更好的帮助您找到符合您需求的产品，方便发一下其他供应商的产品参数吗?

Our company has a history ofXX years , firom the early days to the present, has been developing steadily, We provide thousands of customers at home and abroad with high quality products and excellent service
我公司已有XX年的历史，从公司成立以来，一直在不断稳步发展，为国内外数千家客户提供优质的产品以及服务（主要突出公司稳定性和可持续发展性）

Our company has set up a special quality inspection department, the quality of each product is checked by the department to ensure the qualityof products. so that customners can use our products more assured
我们公司专门成立了质检部门，每一件产品的质量都是经过层层把关，保证产品的质量，这样客户使用我们的产品更放心。

Our price is indeed a bit higher, but many customersknow that our price is a bit higher, and finally chooseus, not because they have more money, but becausethey have made a choice between lowest price andQuality。我们的报价确实要贵一些，但很多客户明知道这点，还是选择了我们，不是因为钱多，而是在低价和品质之间做出了选择

You can rest assured that no salesman willdeliberately quote high prices to scare awaycustomers.

您放心，没有销/售会故意报高价吓跑自己的客户

3.客户已读不回

错误：stop following 放弃这个客户

正确：Can l know what is the reason for not replying to themessage,the price or what you have another supplier?您能够告诉我为什么不回复吗?是价格还是您已经有其他供应商了?

Friendly reminder on the validity date. can youplease further advise if the price is workable for you?Price will be invalid on Friday.有效期友情提醒，您可否告知这个报价对您来说是否可行?报价周五失效。

We would be happy to discuss any of your needsand answer any Questions you may have. Pls don'thesitate to reach out to us if you have any Questionsand concerns.

我们非常乐意和您讨论您的任何需求和疑问。请不要犹豫和我们沟通，如果您有任何顾虑。

Our team recently developed a new product/servicethat l believe could benefit your business. Can l offer more details or arrange a demo?我们团队最近开发了一项新的产品/服务，我相信它会对您的业务有所帮助。我可以提供更多详细信息或安排演示吗?

We've rolled out some special offers or promotionsrecently that you might find interesting. Feel free toreach out if you want to learn more.我们最近推出了一些特别优惠促销活动，您可能会感兴趣。如果您想了解更多详情，请随时与我联系。

If you have any questions, suggestions, or needs, just let me know. Happy to assist and ensure you're satisfied with our products/services.如果您有任何问题、建议或需求，请随时告诉我。我很乐意为您提供帮助，并确保您对我们的产品/服务感到满意

Your feedback and input are highly valued. lf you have any ideas or requests, l'll do my best to accommodate. Looking forward to hearing from you!"我非常重视您的反馈和意见。如果您有任何想法或需求我会竭尽全力满足您的要求。期待听到您的回复!

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