拉近客户距离话术模版外贸人都在用！！！

外贸原力

2024-06-24

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导读：拉近客户距离话术模版外贸人都在用！！！

做外贸的小伙伴们谈单的时候，别老那么严肃，得像跟朋友聊天一样，给文字加点人情味。让客户觉得，嘿，你这人挺贴心的，不是光为了卖东西给我。这样，他们下次肯定还愿意找你。

1：倾听和理解

我听到了您的关注点，我想确保我完全理解了您的需求。您能详细告诉我更多吗？

I heard your concerns and I want to ensure that I fully understand your needs. Can you tell me more in detail?

2：个性化的关注

我记得您上次提到过您喜欢XX，我们刚好有相关的新产品/服务，我觉得您可能会感兴趣

I remember you mentioned last time that you like XX. We happen to have a new product/service related to it, and I think you may be interested

3：展现同理心

我能理解这种情况可能会让您感到不便，让我看看我们能如何帮助您解决这个问题

I understand that this situation may cause inconvenience to you. Let me see how we can help you solve this problem

4：积极的肯定

非常感谢您选择我们的产品/服务，我们非常珍视您的支持，并致力于为您提供优质的服务体验

Thank you very much for choosing our product/service. We value your support and are committed to providing you with a high-quality service experience.

5：提供专业建议

根据我的经验，我建议您可以考虑XX方案，这样可以帮助您更有效地达到目标。

Based on my experience, I suggest that you consider the XX plan, which can help you achieve your goals more effectively.

6：共享个人经验

我自己也遇到过类似的情况，我发现XX方法非常有效。不知道您是否愿意尝试一下？

I have also encountered similar situations myself, and I have found that the XX method is very effective. I'm not sure if you're willing to give it a try?

7：及时的回应

我会立即处理这个问题，并尽快给您一个答复。您能告诉我方便联系的方式么？

I will address this issue immediately and give you a response as soon as possible. Can you tell me a convenient way to contact me?

8：展现感激之情

我们非常感激您提供的宝贵反馈，这有助于我们不断改进并更好地服务您和其他客户。

We greatly appreciate your valuable feedback, which will help us continuously improve and better serve you and other customers.

9：建立未来联系

我很高兴能与您合作，希望这只是我们合作的开始。如果您有任何疑问或需要进一步的帮助，请随时联系我。

I am glad to work with you, and I hope this is just the beginning of our collaboration. If you have any questions or need further assistance, please feel free to contact me at any time.