做外贸业务,每个对产品不了解的客户,很多人一上来都会习惯性地问我们价格。一些新手业务会比较直接,一下子就把价格报出去了,很容易因为报错价格导致客户杳无音讯。
其实这个时候,我们最应该做的是尝试跟客户多聊一聊,这样有助于你对客户有更深入的了解,对客户了解得越多,你报价的把握也就更高,不会那么容易将价格报高把客户吓跑。
有些客户你从来没接触过的,比如他不是从线上来,也不是发邮件来的。就是一些贸易商突然推荐给你的,一来就问你要产品报价表的,也存在。像昨天一个客户忽然在微信留言说要过来看工厂,在不知道他要找什么产品的情况下,我是先问了几个问题,之后才发画册。逐渐摸清楚了他要的系列,也实话实说厂里到底有没有,最后再根据她想要的范围做了部分报价参考。
她就属于那种来到国内需要采购的东西很杂,头脑里很混乱一下子都无法想起自己要具体买的东西,干脆就问你要价格清单,所以需要你通过提问帮她理清思路。
下面是一些比较常规的问法,大家可以参考并加工使用:
Dear xxx, Glad to hear that you are interested in our products. we would be happy to provide pricing details. Could you please share with us the specific products with item numbers you are interested in and the quantity you are considering?
xxx, 非常开心你对我们的产品感兴趣, 我们很乐意给您提供产品的价格详情。您能否告诉我您具体对哪些产品(包括型号)感兴趣,以及您考虑的购买数量是多少?
Absolutely, if we do the plan to purchase something. Pricing is always as an important consideration. Before we give you a quote, could you tell me a bit more about your intended use for the products and your expected delivery timeline please?
确实,如果我们有采购的计划,价格总是需要考虑的重要因素。在我们给您报价之前,能否请您告诉我您是打算如何使用这些产品,以及您期望的交货时间。
Hi xxx, nice to hear from you, we totally understand that you are eager to know the price when you are going to invest this kind project. At the same time, this kind products' price depends on different designs.Could you please share us the size of it or designs details first. thank you.
您好,非常开心能收到你的回复,我们完全明白你在投资这种项目渴望知道价格。同时,这种产品的价格是取决于不同的设计,首先能否给我们分享您这个项目的尺寸和设计呢?谢谢!
Sure, pricing is a key factor in any purchase decision. Would you mind sharing with me your budget range for this purchase, or the quantity of your purchase order? so we can better tailor my offer to your needs?
当然,价格是任何购买决策中的关键因素。您能否分享一下您这次购买的预算范围或者是您这次订单的采购数量?这样我们能更好地根据您的需求来调整报价?
Dear brother, thanks for your inquiry. we know that price is important for investing this kind project. and now you may not sure the certain area of it. could you please share us your budget range first? then we can choose some similar items accordingly and give you exact price. thank you.
好兄弟,感谢您的询价。我们知道价格对于投资这些项目是一个非常重要的因素, 现在你无法确定准确的场地,你能否先跟我们分享一下您的预算范围?这样我们就可以根据它给您选择类似的款式而做准确的报价,谢谢!
更多外贸干货知识,请关注微信公众号:外贸原力