艾贸外贸学堂
【建站扶持计划】 
做外贸，我想大家都经历过给客户发的消息，石沉大海的情况吧
那要怎么办呢？，今天给大家支个招，让你的客户都给你回复
Last time l texted you, l couldn't get in touch withyou.
一上一次给你发了info，就再也找不到您了。
I guess maybe you have already liked otherpeople's products, or even bought them, and don'tneed me anymore.
-我猜想可能您已经相中别人家的产品了，甚至已经买过了，不再需要我了。
But in keeping with the principle of finish.ing whatyou start, l want to check with you again.
但是本着有始有终的原则，我还是再跟您确认一次。
客户已读不回怎么办：
引起兴趣：
Hey there, hope you're doing well! Noticed you checked out our products/services earlier. Any questionsor need more info?
您好，希望您一切安好。我注意到您之前查看了我们的产品/服务。是否有任何疑问或需要进一步的信息?
Hi, saw you've browsed through our latest productcatalog.Interested in any particular items, or can we provide more info?您好，我注意到您已查看了我们最新的产品目录。我想确认您是否对其中某些产品感兴趣，或者我们是否能为您提供更多相关信息?
提供价值：
Our team recently developed a new product/servicethat l believe could benefit your business. Can l offer more details or arrange a demo?我们团队最近开发了一项新的产品/服务，我相信它会对您的业务有所帮助。我可以提供更多详细信息或安排演示吗?
鼓励回复：
Your feedback and input are highly valued. if you have any ideas or requests, i'll do my best to accommodate. Looking forward to hearing from you!"我非常重视您的反馈和意见。如果您有任何想法或需求我会竭尽全力满足您的要求。期待听到您的回复!
提供支持：
I understand your time is valuable, but l really want tooffer more assistance if needed. lf you require customized solutions or have other needs, just say the wor我理解您的时间宝贵，但我确实希望能为您提供更多帮助，如果您需要定制解决方案或有其他需求，请随时告诉我。
客户说“产品价格多少”
错误回答
The price of this product is xx.这个产品的价格是xx元。
lcan offer you a discount; it's only xx.我可以给你个折扣，只要xx元。
直接报价或提供折扣可能会让客户觉得价格还有下降的空间，从而开始讨价还价
举个例子：
Before we discuss pricing, i'd like to understand more about your specific needs and usage. That way,I can ensure we recommend the most suitable product and pricing for you.
在讨论价格之前，我想更多地了解您的具体需求和用途。这样，我可以确保我们为您推荐最合适的产品和价格。
避免了直接报价，而是试图通过了解客户的需求和用途来引导他们更深入地了解产品，从而增加他们对产品的兴趣和购买的意愿。
客户说“我考虑一下”
错误回答
The quality is worth the price.我们的质量值得这个价格
Our prices are fixed.我们的价格是定好的
l can apply for a discount for you.我可以给你去申请折扣
举个例子
I'm a consumer in my everyday life too, always shopping around.l totally get you-we all care about prices. But often,even though price is our initial concern, after using something for a while, we realize that effectiveness is actually more important, So, the key thing here is making sure this product solves your problem. lf it doesn't, no matter how cheap it is, it's just not worth it, right?
我在日常生活中，也是个消费者，经常买东西。我完全理解你，我们买东西都很在乎价格。但很多时候，虽然开始时我们最关心价格，用了一段时间后就发现，效果其实更重要。所以啊，关键是要确保这个产品能解决你的问题。如果它做不到，不管多便宜，都没意义对吧?
把讨论转移到产品的长期价值和成本效益上，引导客户从更全面的角度嶅戛考虑购买决策。
